Glo users, this one’s for you. Do you want to cancel your data plan from auto-renewing so you’re not caught off guard when you have limited airtime reserved for another purpose? This post will show you how to.
But before that, let’s have a quick chitchat. You see, setting up an auto-renewal feature for your data plan can actually be a lifesaver. With so many things to do, it can be easy to lose track of your data and be faced with even zero data balance when you need data the most. But auto-renewal saves you from that.
Join our WhatsApp ChannelHowever, it can turn around to become a thorn in the flesh when a scenario like the one mentioned in the opening paragraph occurs. So at times like this, you’d find it very helpful to know how to cancel the auto-renewal data plan for your Glo SIM.
Now you might know how to do this already, but then with the change in short codes by the NCC, there are a few modifications here and there that you need to stay updated about. And if not, then hey, no knowledge is wasted, right? So let’s dig in.
How to Cancel Auto-renewal Data Plan for Glo
We’re going to get right into it. There are many ways to cancel auto-renewal data plan for Glo. This can be through SMS, USSD, or contacting customer care for help.
Here’s a step-by-step guide to do this for each of the methods above:
1. Cancel Auto-renewal Via SMS
Here are the steps to follow to cancel your data auto-renewal data plan for Glo via SMS:
- Open your SMS app.
- Send ‘CANCEL’ to 127.
After doing this, you’ll need to wait for a confirmation message from Glo that your auto-renewal has been deactivated.
READ ALSO: How To Cancel Auto-Renewal Data Plan For MTN
2. Use the USSD Code
Another method for cancelling your auto-renewal data plan for Glo is through the USSD code. This method is usually used when buying a data plan. It’s very easy to click on the option of auto-renewal if you are not careful. But here are the right steps to go about it:
- Dial *312# on your phone.
- Click on ‘1: Buy data.’
- Next, select ‘2: Proceed (one-off).’
You can follow the rest of the prompts to continue your data-buying process without auto-renewal.
3. Contact Glo Customer Care
For this one, we’ll simply recommend, ‘When in doubt, ask.’
Sometimes you might be unsure about your current active subscription or not want to go through the process of sending a text or waiting to buy a data plan to use the USSD. Then, you can simply call Glo’s customer care to ask for help.
Here’s where to reach them: 08050020121.
All you have to do is dial the number and request that the agent cancel the auto-renewal for your data plan. You can either wait on the call for this to be done or make your complaint and be on your way.
Whatever the case, the agent will mostly give you information about what to do after laying your complaint.
How to Cancel Auto-renewal for Specific Glo Plans
If you’re sure of the particular plan you’re subscribed to and need to quickly cancel it, then here are some specific codes that can help you easily deactivate the auto-renewal.
Data Plan | Code to Cancel Auto-renewal |
Daily 50MB Plan | Send STOP32 to 127 |
Weekly 1GB Plan | Send STOP14 to 127 |
Monthly 3.3GB Plan | Send STOP11 to 127 |
Monthly 7GB Plan | Send STOP12 to 127 |
Night Plan | Send STOP17 to 127 |
Note: If you don’t know the plan you’re on, then you can always use the SMS method of sending ‘CANCEL’ to 127 instead.
Now, after you follow any of the recommendations above, you’ll have successfully cancelled the auto-renewal data plan for Glo. This means that:
- You no longer have to worry that Glo will deduct your airtime for automatic renewals.
- You can try out other Glo plans.
- Plus, cancelling auto-renewal does not mean that you also automatically ‘cancel’ the existing data you might have had at that time. Instead, you can still use your current date until it expires.
How to Re-enable Auto-renewal
Remember how we talked about auto-renewal being useful in the introduction of this post? Well, that’s because it is. Sometimes you might actually want to enable auto-renewal after deactivating to save yourself any inconvenience.
If you want to, then here’s how to do it:
1. Via SMS
This is pretty much the same step as cancelling an auto-renewal except that this time, you will be sending ‘RENEW’ to 127.
2. Via USSD
To do this:
- Dial *312#
- Select ‘1: Buy Data’
- Then click on ‘1: Proceed (auto-renew).’
Conclusion
Now you can easily cancel the auto-renewal data plan for your Glo SIM or even enable the auto-renewal feature depending on the need you have.
We’ve seen the methods to do this through SMS, USSD, or by contacting the customer care agent for help.
Follow any of these steps to easily cancel the automatic renewal feature the next time you need to do so.
Elsie Udoh is an SEO content writer who specialises in writing engaging stories that resonates with diverse audiences. She studied mass communication at the Lagos State University.