Elsie UdohIf you are an Airtel user and you want to cancel the auto-renewal of your data plan, then there are various methods to do that.
You might be used to these methods already, but you already know there’s a tweak in the shortcodes, so this only means one thing—relearning what you might already know. You’ll find everything you need to ‘re-know’ about cancelling the auto-renew data plan for Airtel in this post.
Join our WhatsApp ChannelIn the meantime, if you are a Glo or MTN user, then you’ll find the hack to cancel your auto-renewal data plan for Glo here and MTN somewhere down in this post. So, let’s get reading to find out.
How To Cancel Auto-renewal Data Plan for Airtel
Like other networks, this can be done by using USSD codes, SMS, or by contacting the customer care line.
Let’s see how you can do this for each method mentioned above.
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Using USSD Codes to Cancel Auto-renewal Data Plan for Airtel
With the previous shortcodes, you would easily have dialled *141# and followed the prompt to cancel auto-renewal, but now it’s a little different. Of course, it’s still straightforward, but the major difference is the code.
Here’s the new way to cancel the auto-renewal data plan for Airtel using USSD:
- Step 1: Dial *312# on your Airtel line.
- Step 2: Follow the prompt to buy your desired data plan.
- Step 3: After the data purchase process, you’ll get a prompt to ‘auto-renew data plan’ or ‘cancel auto-renewal.’
- Step 4: Click on ‘cancel auto-renewal.’
And that’s it on cancelling your Airtel data plan’s auto-renewal using USSD. From the steps, you should be able to decipher that this method is done when you want to subscribe.
It’s easy to accidentally click on ‘auto-renew’ when the prompt pops up, so you might not want to do this in haste to avoid dealing with this issue.
But if you actually click on auto-renewal of your data plan, you can still cancel it. The second and third methods will show you how to do that.
READ ALSO: New Ways To Cancel Auto-Renewal Data Plan For MTN
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Using SMS
You can also use a quick SMS option to disable auto-renewal. All you need is to send the right keyword to the appropriate shortcode.
- Send STOP to 141 or STOPAUTORENEW to the same number.
- You’ll receive a confirmation message notifying you that auto-renewal has been disabled.
This method is particularly helpful if you are not connected to the internet or you prefer to cancel your data plan auto-renewal via text.
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Customer Care Assistance
You can beat the having to subscribe or SMS process by simply contacting customer care. You can also use that avenue to make complaints about any query that you might have.
Here’s how to go about it:
- Contact Airtel’s customer care at 08021500300.
- Request for the cancellation of auto-renewal on your active data plan.
- Provide any details they may require, such as your mobile number or the specific data plan you wish to deactivate.
FAQs About Cancelling Airtel Auto-renewal
- Can I re-enable auto-renewal after cancelling it?
Yes, you can activate auto-renewal again by re-subscribing to your preferred data plan. For Airtel, you will always receive a prompt to enable auto-renewal after the activation of your data plan. - Will I lose my data if I cancel auto-renewal?
No, cancelling auto-renewal does not affect your current data balance. You can continue using your data until it expires. - Does Airtel charge for cancelling auto-renewal?
No, cancelling auto-renewal is completely free.
Final Thoughts
With the many options available, you can easily cancel the auto-renewal data plan for your Airtel line.
These options help to keep you in control of your data at all times. Of course, you can always go back to reactivate the auto-renewal feature as long as it’s convenient and it works for you.
If you found this article helpful, you can bookmark it for future reference or share it with friends who might need guidance on cancelling their Airtel auto-renewal.
Also, remember to follow Prime Business Africa for the latest updates and hacks just like this one.
Elsie Udoh is an SEO content writer who specialises in writing engaging stories that resonates with diverse audiences. She studied mass communication at the Lagos State University.
