MTN notifies customers of potential service disruption

Some enterprise customers of MTN Nigeria have been notified about a potential service disruption to enable them to put in place business continuity measures, the company said on Wednesday.

The firm, a local unit of South Africa’s telecoms group MTN, runs Nigeria’s largest mobile phone network which generates around a third of the company’s revenue.

The company said the action was “a routine notification to a small group of businesses affected by a specific challenge in very few specific locations.

“Maintaining network stability and high levels of customer service remains a key priority for us,” Karl Toriola, MTN Nigeria’s chief executive, said in a statement.

Toriola added that MTN aimed to inform customers in a timely manner so that they can put in place business continuity measures.

Potential disruptions could be due to network maintenance, faults, or other circumstances that may pose a risk, he said.

MTN had on Tuesday, sent a customer notice, informing them that services could be disrupted due to rising insecurity in different parts of the country.

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